Send Us a Message

Have a question, suggestion, or just want to say hello? Fill out the form below and we'll get back to you as soon as possible.

Contact Information

Address

Ulica kneza Mislava 73
10000 Zagreb
Croatia

Business Hours

Monday - Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
* Hours may vary on holidays
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Frequently Asked Questions

How quickly will I receive a response?

We strive to respond to all inquiries within 24-48 hours during business days. For urgent matters, please call us directly during business hours.

What information should I include in my message?

Please provide as much detail as possible about your inquiry. Include relevant order numbers, dates, or specific questions to help us assist you more effectively.

Can I visit your location in person?

Yes! We welcome visitors during our business hours. However, we recommend calling ahead to ensure someone is available to assist you with your specific needs.

Do you offer customer support in multiple languages?

Our team is fluent in Croatian and English. We do our best to accommodate other languages and can arrange translation services if needed.

What if I need to speak with someone immediately?

For immediate assistance, please call us during business hours at +385 98 347 6219. For after-hours emergencies, leave a voicemail and we'll respond first thing the next business day.

How do you handle privacy and data security?

We take your privacy seriously. All information submitted through our contact form is encrypted and used solely for responding to your inquiry. We never share your personal information with third parties.